Returns & Refund Policy
Thank you for supporting my work. Every artwork is created or selected with great care, and I hope you enjoy your purchase.
All paintings, prints, and products, are final sale.
Original Artwork
Original artworks are carefully described and photographed to represent their colours and details as accurately as possible. Please note that colours may vary slightly depending on your screen settings.
If your original artwork arrives damaged or is not as described, please contact me within 48 hours of delivery with photographs of the artwork, packaging, and shipping label. I will work with you to arrange a replacement, repair, or refund where appropriate.
Fine Art Prints
All fine art prints are made to order specifically for each customer. For this reason, I am unable to accept returns, exchanges, or cancellations once an order has been placed, and I cannot offer refunds for change of mind, incorrect size selection, or personal preference.
Please check your chosen artwork, size, and shipping details carefully before completing your purchase.
Damaged, Faulty or Incorrect Orders
If your order arrives damaged, faulty, or you receive the wrong item, please contact me within 48 hours of delivery and include:
Your order number
Photographs of the item
Photographs of the packaging
A photograph of the shipping label
Once the issue has been assessed, I will arrange an appropriate solution, which may include a replacement or refund where required.
Commissions & Custom Orders
Commissioned artworks and personalised items are created specifically for you and cannot be cancelled, returned, or refunded once work has begun, unless they are faulty or damaged upon arrival.
Contact
If you experience any issues with your order, please get in touch as soon as possible. I am committed to ensuring that every customer receives their artwork in excellent condition.